Customized IT Solutions for small & midsize companies
About Us
B/Net is a top managed services provider that has been helping small- and medium-sized businesses with their IT support needs for nearly 30 years. Primarily serving Maryland, Virginia, Washington, DC, and Delaware, we pride ourselves on our personalized, concierge-style support in which we tailor our services to each customer’s needs and we become an integral part of their teams. B/Net can scale to fit the IT needs of our clients: from managing limited portions of their IT operations to providing turnkey solutions for all IT responsibilities.
Our Clients
B/Net serves national non-profits, national and international associations, and small- and medium-sized businesses who benefit financially and operationally from outsourcing IT functions.
We welcome clients in all fields as our focus is on information technology, which crosses all industries ranging from technology to public affairs to personal healthcare to human resources.
Our client base has an ongoing need for IT support and services, whereby B/Net assumes responsibility for all help desk support, IT systems maintenance, and strategic IT guidance. B/Net also has a substantive and growing client base for our cloud migration and services, such as transition to Office 365 and SharePoint, and our IT security services.
In this webinar hosted by Target Integration, Aman Takal sits down with Christopher Dean, President of B/Net Systems, to explore how Managed Service Providers (MSPs) and Customer Relationship Management (CRM) systems can work together to help businesses operate more efficiently and grow. Drawing on decades of experience in outsourced IT services, Chris explains how a strong IT infrastructure supports the successful implementation of CRM tools, while CRM platforms help organizations better manage customer relationships and business processes. The conversation highlights how collaboration between technical infrastructure experts and CRM specialists creates a more secure, integrated, and scalable environment for small and mid-size businesses.
Our Building Blocks for Success
- In business 30 years
- President and CEO who has “worn every hat” in the company
- Tech team with at least 15 years IT experience each
- Our clients are our trusted partners
- 1st and 2nd clients remain our valued customers
- 98% customer satisfaction rating
- Cross-functional teams ensure reliability and create redundancy
- Internal teams and external teams are interwoven to create B/Net-Client teams
- Wide breadth of expertise enables us to customize a team to fit your needs
- Staff schedules are flexible, yet responsive to client needs
- Technology enables us to allow some remote work
- We expect accountability, but value time for social and leisure activities
- Cross-training and our online teamwork systems help reduce stress
