Customized IT Solutions for small & midsize companies
About Us
B/Net is a top managed services provider that has been helping small- and medium-sized businesses with their IT support needs for nearly 30 years. Primarily serving Maryland, Virginia, and Washington, DC, we pride ourselves on our personalized, concierge-style support in which we tailor our services to each customer’s needs and we become an integral part of their teams. B/Net can scale to fit the IT needs of our clients: from managing limited portions of their IT operations to providing turnkey solutions for all IT responsibilities.
Our Clients
B/Net serves national non-profits, national and international associations, and small- and medium-sized businesses who benefit financially and operationally from outsourcing IT functions.
We welcome clients in all fields as our focus is on information technology, which crosses all industries ranging from technology to public affairs to personal healthcare to human resources.
Our client base has an ongoing need for IT support and services, whereby B/Net assumes responsibility for all help desk support, IT systems maintenance, and strategic IT guidance. B/Net also has a substantive and growing client base for our cloud migration and services, such as transition to Office 365 and SharePoint, and our IT security services.
Our Approach
B/Net follows a proven process to more accurately map its resources to the client’s IT challenges. Before making any recommendations, B/Net takes the time to interview key stakeholders to learn the business model, short- and long-term goals, staff composition and needs, existing IT systems, and pain points of the client. Based on this discovery process, B/Net develops a strategic IT plan and works with the client to implement the plan.
Our Team
Our Building Blocks for Success
Experience
- In business 30 years
- President and CEO who has “worn every hat” in the company
- Tech team with at least 15 years IT experience each
Relationships
- Our clients are our trusted partners
- 1st and 2nd clients remain our valued customers
- 98% customer satisfaction rating
Teamwork
- Cross-functional teams ensure reliability and create redundancy
- Internal teams and external teams are interwoven to create B/Net-Client teams
- Wide breadth of expertise enables us to customize a team to fit your needs
Work/Life Balance
- Staff schedules are flexible, yet responsive to client needs
- Technology enables us to allow some remote work
- We expect accountability, but value time for social and leisure activities
- Cross-training and our online teamwork systems help reduce stress
